4 + 1: Embedding a Culture of Continuous Improvement in Financial Services

We are excited to announce Chris Butterworth, NSW State President, Morgan Jones, 2017 AME Conference Keynote and Brenton Harder have just launched a new book.

The authors combine their seventy years of collective experience in Lean and business improvement to present 5 basic habits to the reader that are easy to learn yet take years to master. A culture of continuous improvement in your organisation will start to develop almost as soon as the habits are applied and continue to mature as they are mastered.

Case studies in two of the world’s leading banking organisations demonstrate how the culture of continuous improvement has been applied in real-world situations. The authors also discuss the underlying neuroscience explaining why these habits actually work. This book is essential reading for leaders and business improvement professionals alike.

You can purchase a signed copy of the book at the 2017 Leading Through Excellence & Innovation Conference.