Billy Taylor on Earning the Right to Play the Leadership
by Ginger Christ of Industry Week
Operational excellence comes from creating a culture in which employees are empowered and engaged.
In eighth grade, Billy Taylor was the star of his school football team. Fans chanted his moniker, “BT Express” as he made game-changing plays on the gridiron.
Taylor led his team to the championship matchup, which seemed like a sure thing given the team’s not-so-secret weapon. But, before the season-crowning game, Taylor got an “F” on his report card.