Visit industry leaders to see what really works
Our site tour events visit two exemplar Victorian sites. Each tour starts with a detailed presentation by a senior manager at the host site followed by a tour of the facility and then a roundtable discussion.
DATE: Thursday, 8 March 2018
TIME: Meet at 8.45am with the Bus leaving at 9.00am sharp and returning at 12.30pm
BUS PICK UP AND DROP OFF: The Larwill Studio Boutique Hotel, 48 Flemington Rd, Parkville VIC 3052 (Meet in the Lobby)
TOUR 1: Commonwealth Bank, Melbourne
FEE (incl. GST): AME Members and Delegates $100 Public $125 (includes lunch and bus)
Commonwealth Bank Australia
In February 2016, the Commonwealth Bank won the Shingo Silver Medallion. They were the first financial services team globally to win and the first to achieve this standard in Australia.
The award winning team assists the retail bank’s customers in managing their financial commitments and helping customers get back on track financially. This is a high performing team, and by transforming some of their business processes, embracing new technologies and instilling a tangible continuous improvement culture, have driven market-leading business benefits and enhanced the service delivered to our customers.
On this tour attendees will learn about the number of significant improvements made, including reduced time to verify contract variations, reduced non-value added hand-offs and referral points with vendors, improved employee engagement, and delivered year-on-year operational expense efficiencies.
- See advanced visual management board in action
- See how root case problem solving is applied at a local team level on a day to day basis
- Experience an embedded culture of continuous improvement
- Share lessons learned with the first organisation in Australia formally recognized at a Silver Shingo Medal level.
WHO SHOULD ATTEND
This tour is relevant to ALL industries and would suit anyone interested in driving better results from their business activities. E.g. Business owners, CEOs, managers, staff with responsibility for managing business processes or operations, others.
Leaders who want to advance their businesses by implementing enterprise excellence concepts, tools and processes.
WHAT TO WEAR
Closed toe shoes. Any additional information will be supplied to confirmed attendees.
OTHER REGISTRATION INFORMATION
You can become an AME member for $265 per year and obtain the discounted AME member rate for this event.
The host company reserves the right to decline attendees.
Due to the limited numbers there is a maximum five people per company, additions will be added to a waitlist.
This event may be cancelled by AME for any reason. AME is not responsible for incidental costs incurred by registrants.
AME may take photographs during events and may use those photographs for AME’s purposes.
Please direct enquiries to Siobhan Browne, Marketing and Events Manager on 1300 263 287 or email@example.com.